★★★★★★★★★★5.0 · 316 reviews · from $383
Review of the Airlie Beach Fly Raft Package, combining a reef flight, Whitehaven Beach, Hill Inlet, lunch, snorkeling, and ocean rafting.

“The tour itself was alright, but the customer service was terrible. I provided my accommodation address, and I was advised to be picked up 2.6 km away from my accommodation at 6:10 a.m. — in the opposite direction of the airport for the scenic flight. To ensure this was correct, I reached out to Viator for confirmation. They didn’t reply to my email, so I contacted them via chat, where they confirmed that the pickup location was correct and unchanged. Since taxi service in Airlie Beach is quite unreliable, and we didn’t want to risk missing the pickup, we got up at 4:30 a.m. and took a taxi around 5:30…”
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